2013 PLA Virtual Spring Symposium

McCormick Room: Youth Services & Technology
NCKL Offices:         Administration & Marketing
Please register at: http://know.nckl.info/


Wednesday, March 20, 10:00 AM–5:00 PM Central. (All times shown in Central.)

Time Event
10:00–10:15 AM Central Introduction by Eva Poole, PLA President
10:15–11:15 AM Central Administration/Leadership Track:Care & Feeding of the REAL Boss: Working Effectively with City and County Officials Youth Services Track:Hands On! Innovative YA Programming
11:30 AM–12:30 PM Central Administration/Leadership Track:A Novel Approach to Giving Bad News Youth Services Track:Practical Readers’ Advisory for Children and Teens
12:30–1:30 PM Central Lunchtime Learnings

  • DigitalLearning.org
  • Edge Public Access Technology Benchmarks
  • E-Book Communications Template Kit from the ALA Digital Content & Libraries Working Group
1:30–2:30 PM Central Marketing/Customer Service Track:Marketing Trends and Innovations for Libraries Technology Track:Building & Running the Digital Branch
2:45–3:45 PM Central Marketing/Customer Service Track:Customer Service Challenges: When Tensions Run High Technology Track:Developing Web Content Strategy for Libraries
4:00–5:00 PM Central Closing Session: Designing a 21st Century Roadmap for the Future of Public Libraries

Permanent link to this article: http://lib.nckls.org/2013/03/13/2013-pla-virtual-spring-symposium/

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