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Standards

2016 STANDARDS FOR KANSAS PUBLIC LIBRARIES

Click for a PDF copy of the 2016 Standards for Kansas Public Libraries

Library Service Levels

GatewayFewer than 500 People
Linking500–1,000 People
Service Center I1,000–2,500 People
Service Center II2,500–10,000 People
Major Service Center I10,000–25,000 People
Major Service Center II25,000–100,000 People
Major Resource CenterMore than 100,000 People

These standards relate to levels of service and are not limited by population. The population serves as a guideline only.

2016 STANDARDS FOR KANSAS PUBLIC LIBRARIES

The Kansas Public Library Standards are intended to help libraries measure their current level of library service, and to help them improve programs, collections and information access. The standards are also meant to be used as a planning tool for future development in Kansas public libraries.

The Kansas Public Library Standards contain goals for libraries that reflect high, but reasonable and attainable levels of library service, while recognizing the contributions that public libraries currently make to the lives of Kansas citizens and to the vitality of Kansas communities.

The 2016 Public Library Standards Committee:

  • Carol Barta, North Central Kansas Library System
  • Michael McDonald, Northeast Kansas Library System
  • Robin Hastings, Northeast Kansas Library System
  • Anna Foote, Northeast Kansas Library System
  • Savannah Ball, Southwest Kansas Library System
  • Chris Rippel, Central Kansas Library System
  • Kim Rutter, Southeast Kansas Library System
  • Meagan Zampieri, Northwest Kansas Library System

LIBRARY SERVICE LEVELS

The Kansas Public Library Standards identify library service levels corresponding to service populations. Population serves as a guideline only; libraries should strive to provide the highest service levels feasible in their communities, regardless of population. The standards are intended to apply to legally established libraries.

  • Gateway  Fewer than 500 people
  • Linking  500 -1,000 people
  • Service Center I  1,000 -2,500 people
  • Service Center II  2,500 -10,000 people
  • Major Service  Center I 10,000 -25,000 people
  • Major Service  Center II 25,000 -100,000 people
  • Major Resource  Library More than 100,000 people

A GATEWAY Library provides an access point with trained personnel where users can be connected to information services meeting their personal and professional needs. Emphasis is placed on supplying recreational reading needs through current materials, public access to online information resources, and regional resources.

A LINKING Library provides an access point with trained personnel where users can be linked to information services meeting their personal and professional needs. Linking Libraries provide increased hours of service, a stronger locally owned collection of current materials, and direct access by library users to an online catalog of the library’s collection.

A SERVICE CENTER I Library provides substantially expanded hours of service including, hours convenient to all members of the community, and popular, high interest resources to meet the educational, recreational and informational needs of community residents. The library’s collections should reflect broad subject coverage with materials in a variety of formats, including digital resources. The library provides a significant level of information technology, including direct remote access by library users to an online catalog of the library’s collection.

A SERVICE CENTER II Library provides additional hours of service convenient to the public, including substantial evening and weekend hours, well-trained library staff with significant academic education, an enhanced level of information technology including direct remote access to an online library catalog, and popular, high interest resources to meet the educational, recreational and informational needs of community residents in an extended service area. A Service Center II Library’s collections should reflect broad subject coverage, with materials in a variety of formats including digital resources.

A MAJOR SERVICE CENTER I Library provides modern library resources, service programs, extensive hours of service, and a professionally trained library administrator and other staff to meet the educational, recreational and informational needs of the community and the surrounding county or multi-county area. A Major Service Center I Library should provide broad subject coverage of informational and popular materials in a variety of formats, including digital formats, for persons of all ages, and a significant level of information technology, including direct remote access by library users to an online catalog of the library’s collection and to regional and statewide resources.

A MAJOR SERVICE CENTER II Library provides extensive library resources, service programs, and a professionally trained library administrator and other staff to meet the educational, recreational and informational needs of the community and the surrounding county or multi-county area. The library provides professionally trained staff, expanded hours of service, and a more extensive array of technology-related services, including direct remote access by library users to an online catalog of the library’s collection and to regional and statewide resources. A Major Service Center II should provide broad subject coverage of informational and popular materials in a variety of formats, including digital formats, for persons of all ages.

A MAJOR RESOURCE LIBRARY is one of the principal libraries in Kansas, providing in-depth collections and services on a regional and statewide basis. A Major Resource Library has an extensive professionally trained staff and provides a broad range of services that are actively marketed to all segments of the community. The library has a broad array of technology services, including extensive public computing facilities, training programs, and direct remote access by library users to an online catalog of the library’s collection and to regional and statewide resources. The library facility, which may include branch library locations, provides ample space for a strong library collection, especially digital resources, and for extensive public meeting and training spaces.

Approved by State Library of Kansas Board, ___________________________________

The following library standards should be reviewed periodically by the library board.  The yes/no columns are intended to give an easy visual method to assess the progress toward the goal.

Structure and Governance

Yes  No

___  ___          1. The library is governed by an appointed or elected library board exercising the authorities provided in state statutes, including but not limited to maintaining the library board’s legal status as a body corporate and politic with authority to adopt library policies and regulations; employ and set compensation of a librarian; accept and administer, and invest grants and gifts received; pay out funds collected for operation of the library, and other board authorities as provided in statutes.

___  ___          2. The library board operates under appropriate budget and financial procedures:

  • The treasurer of the board is bonded as required by KSA 12-1226.
  • Financial reports are provided to the board at each board meeting.
  • Statutory requirements for auditing of library accounts are followed.
  • Appropriate procedures for internal financial controls are implemented. Such procedures require that at least two persons examine and approve payments from library funds.

___  ___          3. The library board employs a paid library director and delegates management of the library to the library director within the policies and budget approved by the library board. 

___  ___          4. The library board approves and implements a written personnel policy. Hiring rates or ranges and job descriptions are determined for all library staff. The library director implements and manages personnel policies and procedures.

___  ___          5. Liability insurance for the library is maintained by the library board or the library’s parent government body (city, township or county), and a copy of the current insurance policy is on file at the library.

___  ___          6. Library financial records are maintained on file at the library and are available in accord with Kansas Open Records Act requirements.

___  ___          7. The library board has adopted and has available written bylaws and policies on all of the following.  Check those for which the library board has approved policies:

___Selection/Collection Management___Public Services
___Building/ Meeting Room Use ___Intellectual Freedom
___Personnel ___Budget and Finance
___Confidentiality of Library Records  ___Equipment Use 
___Gifts ___Patron Behavior   
___ Appropriate Use of Online Services  ___Capital Improvements
___Continuing Education ___Surplus Property
___ Emergency Preparedness/Disaster Recovery ___Trustee Bylaws

___  ___          8. Copies of bylaws and policies are provided to every member of the library board, the library director, and the library staff.  All library board members annually read and review bylaws and policies.

___  ___          9. The library board participates in at least one continuing education activity annually.  This activity may be:

  • Part of a regularly scheduled board meeting with materials and/or a presentation provided by the library system or other resource.
  • Attendance at continuing education activities provided by the library system and/or other continuing education providers.
  • Other continuing education activities, including viewing and discussion of online or recorded presentations. 

___  ___          10. New library trustees participate in an orientation upon appointment to the library board.

___  ___          11. A designated library representative or alternate attends the meetings of their regional library system board.

___  ___          12. The library provides and pays for a current membership in the Kansas Library Association and Kansas Library Trustee Association for all members of the library board. 

Planning, Marketing and Community Engagement

Yes  No

___  ___          13. The library board has a current written plan, updated at least every three years and developed with input from members of the community in addition to the library staff and library board.  The plan includes all of the following steps.   (Check all that have been completed):

___ Assessment of community demographics and needs
___ Vision and/or mission statements
___ Goals and objectives
___ Action steps
___ A process to monitor implementation of the plan

Assistance with library planning is available from the Regional Library Systems of Kansas.

___  ___          14. The library board annually reviews the library plan.

___  ___          15. The library evaluates the needs of their community and then offers services to meet those needs through community engagement, events, or programs that acquaint citizens with library services, staff and facilities. Examples include educational and cultural programs, small business resources, or homebound delivery.

Library Funding and Budget

Yes  No

___  ___          16. The library board annually reviews the types of funds used by the library before beginning budget preparation.  These include the general tax fund, grants, donations, endowments, and various types of miscellaneous income.  Libraries could also utilize a separate employee benefit tax fund, and may create and use a legally established capital improvement fund.  Detailed information and sample resolution wording for creation of an employee benefit fund can be found at {link to be added}.   Detailed information and a sample resolution for creation of a capital improvement fund can be found at {link to be added}.

___  ___          17. The library director develops and presents a budget to the library board for discussion and approval.   An adequately funded public library meets the following funding levels:

  • Salaries and Benefits — minimum 65% of total operating expenditures from all income sources (excluding capital fund expenditures).
  • Materials and Resources target — 12% of total operating expenditures from all income sources (excluding capital fund expenditures).
  • Technology  — Variable see appendices B & C
  • Library Operations — Variable

___  ___          18.  The library board presents the approved budget to the local governing body.  This budget should be reflected on the municipal budgets as a separate library fund rather than as a line item in the municipal budget.  Municipal governments are charged with funding operational budgets created and recommended by local library boards (K.S.A. 12-1220).

___  ___          19. The library board and library director review all portions of the local official budget related to the library, and copies are retained on file at the library to comply with the Kansas Open Records Act.

___  ___          20.  All checks issued by the library require two signatures – the president and the secretary of the library board.   Any additional signatures are optional.  The statutory basis for this is K.S.A. 10-803 (K.S.A. 12-1226).  More detailed information on facsimile signatures can be found at {link to be added}.

___  ___          21. The library board treasurer and the library director develop a monthly financial statement for the library board.  This monthly financial statement and all financial motions are included in the library board minutes. (K.S.A.  79-2927). The monthly financial statement includes:

  • a list of current monthly expenditures
  • year-to-date, expenditure-to-budget comparison
  • a list of current monthly income
  • year-to-date income to budget comparison

___  ___          22. The library board and library director comply with the audit requirements for their size of library budget.  K.S.A. 75-1122 requires a library to have an audit performed by a licensed municipal accountant or certified public accountant when library “aggregate gross receipts” are in excess of $500,000 or general obligation or revenue bonds are in excess of $500,000.  This statute applies to public libraries in cities of the first and second class and some 3rd class cities, townships and library districts. Frequently asked questions of the Municipal Services Office can be fiound here.

Library Services and Resources

Yes  No

___  ___          23. The library is open each week, including some hours after 5:00 p.m. or hours on Saturday and/or Sunday. The hours appropriate for each level of service can be found on Appendix C.  Library hours are scheduled to meet community needs.

___  ___          24. The library participates directly in the statewide interlibrary loan system. 

___  ___          25. The library has a continuous weeding program.  A minimum of 3% of the materials in the collection is withdrawn annually.

___  ___          26. The library annually expends not less than 12% of its total operating expenditures from all income sources (excluding capital fund expenditures) on purchase of library materials or access to electronic content.

___  ___          27. The library annually adds items to its collection equal to but not less than 4% of the total collection.

___  ___          28. The library purchases access to electronic content as part of its collection. Content purchased should best address local community needs and might include eBooks, video, etc. Libraries are encouraged to participate in regional system and/or statewide electronic content cooperative arrangements in order to purchase such materials.

___  ___          29.  The library provides materials and programming to children and youth as stated in the ‘Kansas Public Library Youth Services Guidelines” which can be found at the Regional Systems Website at {link to be added}.

Automation and Technology

Yes  No

___  ___          30. The library has a telephone, telephone answering machine or service, and provides public FAX or scanning service.

___  ___          31. The library provides a wireless Internet access point 24/7.

___  ___          32. The library provides free public access to the number ofcomputers appropriate for the library’s level of service, with an Internet connection with bandwidth sufficient to provide high-speed Internet access.   Required bandwidth should be sufficient to meet community needs but in no circumstances less than the minimum level of bandwidth for the library’s level of service in Appendix B of these standards.

___  ___          33. The library has an integrated library automation system that at a minimum provides circulation control and online public access catalog (OPAC) functions, with patronremote Internet access to the OPAC.  The system must be able to import and export records in full US MARC format, and meets standards for interoperability with the statewide resource sharing network. Those standards include z39.50 server and client compatibility, and NCIP and/or SIP2 patron authentication compatibility.

___  ___          34. The library has an Internet web page and/or social media site that is actively maintained and that contains current information about library services and programs.

___  ___          35.The library has a current technology plan including a 3 – 5 year computer replacement schedule and planning for new technologies.

___  ___          36.The library provides assistance and training for community members on use of library computer applications and the Internet. 

Library Personnel

___  ___          37. The library employs sufficient staff to meet service needs. That staff includes a paid library director.  Appendix C provides the minimum hours of paid staffing by library service level.  At least 2 hours per week is paid time for the library director for administrative duties.

___  ___          38. Library personnel pursue an ongoing program of continuing education activities, including technology training as discussed in the WebJunction Core Competencies Resource Page http://is.gd/SdhWFK.  The library pays registration, salary and travel expenses for attendance at approved continuing education activities. The library board provides appropriate monetary or other incentives and recognition for completion of approved continuing education goals.

___  ___          39. The library maintains and pays for a personal membership for the library director in the Kansas Library Association.  

 ___  ___         40. The library director has completed a state and/or system approved program of library training after appointment.

___  ___          41. All employees are paid no less than the minimum wage as required in the Fair Labor Standards Act, and other provisions of the FLSA are complied with. Employees are paid for all hours worked; failure to do so is a violation of federal law and may result in fines.

___  ___          42. The library expends a minimum of 65% of its annual budget for library personnel compensation. Compensation includes salaries and wages as well as employee benefits that will include Social Security and Medicare, and may include KPERS or other retirement programs, medical, dental, life, disability, workers compensation insurance, Kansas unemployment compensation, and other employee benefits.

___  ___          43. The base (starting) salary for the library director is at or above the minimum salary level identified for the appropriate service level and educational background.  Minimum salary rates are provided as Appendix A of these standards.  Library boards should consider the following factors:

  • These are entry level salaries; library boards are urged to consider prior experience, education, and skills in setting actual salaries.
  • In applying these rates to current library directors, library boards should also consider the library director’s length of service and performance.

___  ___          44. The library board annually conducts a written evaluation of the library director’s performance. 

___  ___          45. An annual salary increase is provided to the library director, subject to the annual performance evaluation. Factors that library boards are encouraged to consider in setting salary increases include but are not limited to:

  • The quality of the library director’s performance.
  • Success in meeting goals established by the library board.
  • The library director’s length of service in the position.
  • Attainment of major continuing education goals and accomplishments.
  • Increases in the cost of living.

___  ___          46. The library director or appropriate administrative staff annually conducts a written evaluation of the performance of all other library employees.  The library director annually recommends to the library board salary increases for other library employees. 

Physical Facilities

Yes  No

___  ___         47. Librarians immediately order building repairs when needed. Every two years, the librarian, a board member and city representative conduct a maintenance review of the library building. A maintenance checklist is on the Regional Library Systems’ Website. Repairs should be completed within 3 months of the review. If the local government (city, township or county) provides building maintenance services, the library informs local government of maintenance needs.

  ___  ___         48. The librarian and board periodically, i.e., every 3 to 5 years, compare community’s current and future needs with the current building to determine needs for refreshing or renovation of the current building or construction of a new building. This exercise is useful even when the money for renovation or construction is not currently available. When planning for renovation or construction, the library utilizes the advice of a professional architect and provides adequate space for future library services and staff. Contact the State Library of Kansas or your regional library system for more information.

___  ___         49. A significant expansion of the library building should include a meeting room, if the library does not already have one.

___  ___          50. The library facility, if constructed or renovated after January 1, 2002, meets the requirements of the Americans with Disabilities Act (ADA) and the Public Library Standards for Kansas.

Appendix A

Base Library Director Salary Ranges

These are minimum entry level compensation rates; library boards are urged to consider prior experience, education, and skills in setting actual starting salaries. In applying these rates to current library directors, library boards should also consider the library director’s length of service and performance. 

Entry Level Minimum Salaries

Service Level        
  Minimum Entry Level Pay Rate State of System Training State of System Training
And
Bachelor’s Degree
State of System Training And
Master’s in Library Science (MLS)  
Gateway Library $9.35 $10.30 $11.30  
Linking Library $10.70 $11.75 $12.90  
Service Center I $11.95 $13.20 $14.50  
Service Center II $13.30 $14.60 $16.10 $18.80 ($39,104/year)
Major Service Center I     $17.40 $20.25 ($42,120/year)
Major Service Center II       $22.10 ($44,970/year)

Entry level salaries for library directors in categories not specified in this guide should be at levels appropriate to their responsibilities and qualifications.

Appendix B

Recommended Internet Bandwidth

Minimum Download Speeds in Megabytes per Second (Mbps)

Internet Computers Minimum Short Range Optimum  
1-5 10 20  
6-10 15 25  
11-15 20 30  
16-25 35 60  
26-40 45 80  
41-55 60 100  
56-100 75 150  
101-150 150 300  
151-200 200 350  
>200 250 400  
Upload speeds should be a minimum of 3 Mbps or 33% of download speed, whichever is faster.
There is a strong correlation between the number of Internet computers in a library and that library’s size, population served and staff. Number of computers is used here as a simplified proxy for those factors.
While the speed that is advertised is often not the speed that is seen at the library, it should be reasonably close. You can check your actual speed by going to www.speedof.me to find out exactly what bandwidth you are seeing in real conditions in your library. If that speed is several Mbps less than what you are paying for, work with your ISP to get it closer to advertised speed!
Libraries, as community institutions which foster entrepreneurship, must include upstream bandwidth in their planning to promote the creation, as well as the consumption, of information. The National Broadband Initiative suggested a minimum speed for libraries.

Appendix C

Chart of Library Standards by Service Level

Standards Category Gateway Library Linking Library Service Center I Service Center II Major Service Center I Major Service Center II Major Resource Center
Population <500 500–1,000 1,000–2,500 2,500–10,000 10,000– 5,000 25,000–100,000 >100,000
Total Hours Open   18–30 32–50 45–60 55–65 55–65 Under development
Hours After 5pmSome combinationSome combinationSome combinationAt least 5 hours per weekAt least 5 hours per week At least 5 hours per week
Weekend HoursSome combinationSome combinationSome combinationAt least 4 hours Sat. or Sun.At least 4 hours Sat. or Sun.At least 4 hours Sat. or Sun.
Director–Full-time hours32–40 hours minimum32–40 hours minimum32–40 hours minimum
Director paid 2 Hrs/Wk for Administration Duties YES YES YES YES YES YES
Public computers or laptops (Minimum number) 34681218
Internet Bandwidth (minimum megabits per second) 10 mbps 10 mbps 15 mbps 15 mbps 20 mbps 35 mbps
Wireless Internet 24/7 YES YES YES YES YES YES
Automation (ILS/OPAC) YES YES YES YES YES YES
KLA Membership YES YES YES YES YES YES
ALA or Other Memberships         YES YES
Paid Staff Hours 16 20 34 80 150 400
Education of Director State-wide and/or System Training State-wide and/or System TrainingState-wide and/or System TrainingBachelors and Statewide and/or System TrainingMLS and Statewide and/or System TrainingMLS and Statewide and/or System Training
Education of Other Staff           MLS
Meeting Room(s) YES YES YES YES YES YES
Technology Staff (minimum)       YES 5 FTE 10 FTE
Computer Classes YES YES YES YES YES YES

Permanent link to this article: http://lib.nckls.org/for-trustees/standards/